Should you be using social media scraping?

Senior Manager, Social Media

Social media, while always considered a strong tool for reaching target audiences, has truly boomed in recent months. Largely in part due to the pandemic, we’ve watched social media unite, inform, and inspire users everywhere.

For many brands, there is no doubt that their target audience lives and consumes media on these channels daily. Most are on a constant quest to find new and innovative ways to reach these audiences, beyond the traditional targeting means.

A growing trend is social media scraping. While not new, this tactic has been getting a lot of attention in the social world. Below, we’ll break down what it is and what it could mean for your marketing strategy.

What Is Social Media Scraping?

Web scraping has existed almost since the World Wide Web was invented in the early 1990s. Often referred to as data scraping or email scraping, today it is most commonly known as social media data scraping—and involves using a snippet of code to capture and extract user data (e.g., name, email, etc.) from social networks, such as Facebook, Instagram, Twitter, and LinkedIn.

Is It Legal?

It’s not illegal. Many situations are judged on a case-by-case basis, and you’ll often see social platforms suing companies for misuse of data. At the same time, there are entire companies who have developed robust tools to help you with data scraping, so there is some legitimacy to it. In the end, it comes down to the concept of publicly available data, and what limits are on it.

The Pros and Cons of Social Media Scraping


  • Creates more robust databases
  • Increases ROI beyond social media for other marketing mediums
  • Improves overall audience engagement


  • Data is not always secure
  • Risks legal action from platforms

While social media data scraping may be tempting based on the benefits, we recommend brands approach it with caution. At the end of the day, you don’t want to put your brand, or your audience, at risk. Be sure to research and vet any potential tools you plan to use, ensuring the data you’re harvesting is acquired in the most appropriate and secure ways.

Interested in more tips on boosting your social media strategy? Get in touch; we’d love to help.

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Senior Manager, Social Media
Amy is responsible for the strategy and execution of organic social media campaigns. She brings her knowledge of how each social media platform works beyond the basic setup of a post, focusing on tactics surrounding engagement, hashtags, post type, and timing, to get the most out of each platform. She’s also a level 1 Cicerone (it’s like a sommelier, but for beer). On video calls, you may catch a glimpse of Amy’s two furry office assistants, Layla and Millie, who love a good strategy session.

Our Take

Nobody likes to hear people squawk about marketing. So, we wrote it all down for you.

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